Frequently Asked Questions

01. What types of insurance does Kaf offer?

Kaf offers a full suite of life insurance, medical insurance and savings solutions. Check out our website for full details of our products, or get in touch with us for tailored solutions.

02. How can I buy an insurance policy from Kaf?

You can: Email us: info@kaf.com.eg Call us: 15595 Or simply download and use our Kaf App

03. How do I submit a claim?

Submit your claim, along with all required documents, via email, in person, or through a representative. We will verify your policy details and process your claim efficiently. Once approved, payments are issued via bank transfer or cheque, and you will be notified by email or phone with the benefit amount details.

04. Is my policy accessible online??

Yes. With the Kaf App, you can access your policy anytime. The app allows you to buy and activate your policy instantly, manage all your policies securely in one place, and download or share your policy documents with just one tap.

05. How often should I review my insurance coverage?

We recommend reviewing your insurance needs annually or whenever there’s a major life or business change — such as marriage, having children, a new business partnership, or expansion. Our team is happy to help you reassess and adjust your coverage accordingly.

06. Who can access the Kaf App??

The Kaf App is made for all our customers. If you have a Kaf policy — as an individual or through your company — you can use the app to manage your policy with ease. Employers get full visibility on pension plans, employees can track their savings and benefits, and individual scan buy, activate, and manage their policies — all in one secure place.

Can’t find what you’re looking for? Feel free to contact us!

Corporate Credit Life

01. What is a pension fund?

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